Have been wanting to staycay at W since its opening. Blink of an eye, 10 years pass. It was pretty expensive; the cheapest entry level room (called “Wonderful”) went for about $400 when we booked, and it was a weekday. But the usual price was over $500.
For a fancy and not-new hotel, they seemed to have some problems internally. I emailed, asking for an upgrade because it was my partner’s birthday. They agreed but when we were there, the receptionist was blur and didn’t know about it until she checked the details. She said all the rooms were full, fair enough, but she went on to say to my partner, “Oh it’s your birthday! We usually decorate the room and put a birthday cake in your room but we forgot to do it. I’ll request for one now.”
Why would she ruin the surprise?! I mean, if they forgot to surprise my partner, then send the cake up as a surprise later. I didn’t inform my partner that I told the hotel about his birthday because I wanted it as a surprise! Haha. Really, experience matters in service line.
The moment we entered the room, we laughed! I could see how the design could be quirky 10 years ago, but 10 years later, now, the room looks like a brothel. There is red light coming from under the bed! The bed headboard has a design of hibiscus, that’s a tramp stamp tatt if I ever saw one. HAHA. Is that quirky or sleazy? My partner thought the room looks cheap.
-the room is big
-can throw a “Light the Night” theme party here, com’on ya mama-san and courtesans
-bed is super comfortable
-noise: we actually heard people playing cricket on the patch of grass
-no charging ports usb beside the bed?!!? Is this 2018?!
The swimming pool is the biggest draw for families, so there were many kids. There’s also a slide. Fun! There are also some jacuzzi functions by the side of the pool. You can rent or buy those bigass unicorn floats here – but why doesn’t the hotel just provide?
W’s gym is one of the best equipped hotel gyms in Singapore.
Not really W’s facilities. But it’s nice to dine at Quayside and take a postprandial stroll.
Seeing that it was my partner’s birthday, they gave us complimentary breakfast. Lots of carbby items for breakfast buffet, not enough proteins. But the food was delicious.
-they provide shuttle bus service
-room is big, bed is comfy
-hotel breakfast is great
-pool is awesome, so is the gym
-far away from everywhere (no choice of entertainment, food at quayside or force at Skirt at W hotel). This could be a pro too but I’m thinking when you go somewhere far, you want some peace, but the pool was cacophonous.
-design needs some updating
21 Ocean Way, Singapore 098374
t: +65 6808 7288
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Written by Dr. A. Nathanael Ho.